When people visit your website, do they know where to go?
Are the shelves clean? Is everything easy to find? Can they reach out to you for help easily? Do they
know where to pay? When you plan a physical store, you spend time thinking about these things to
make the experience easy and positive for your community. Your website should be the same way.
By streamlining your website, we can make the experience easier for your customers. By giving
them a clearly defined path on the website, we don't allow them to wander aimlessly but instead direct
them resulting in more conversions, a better experience, and better business.
It's more than just business
We're on island to help you
build your community.
We make a plan together.
We work together to do it right.
We build our community together.
A painter creates emotion on a canvas.
A violinist creates emotion from the stage.
What emotion do you create for your customers online?
Keep in touch with your customers
How would you feel if you gave someone your phone number and they never called you back? If you have customers who love working with you, then say hello. And I don't mean with advertisements. I mean with genuine value adding conversations and content. Blogging, social media posts, newsletters, subscriptions, all of it needs to continue to build the relationship between you and your community.
When a customer gives you their email address to get more information from you, don't leave them hanging. Reach out to them with newsletters and additional relevant information that will help them in their lives. This includes social media like Facebook or Instagram too.